Delivery Lead – Automation & Insights

Key Responsibilities

Delivery Coordination & Oversight

· Own end-to-end delivery across A&I workstreams (e.g., platform elevation, self-service, GenAI, automation, culture & change).

· Define and manage scope, milestones, RAID logs (Risks, Assumptions, Issues, Dependencies), and critical path.

· Lead delivery cadence through agile ceremonies: stand-ups, planning, refinement, reviews, and retrospectives.

· Maintain a clear delivery roadmap aligned to strategic outcomes.

· Collaborate with Product Owner, Architecture and Engineering Leads to support technical deliveries.

· Contribute to the continuous improvement of agile/delivery practices.

Stakeholder Management & Reporting

· Act as the primary delivery interface for stakeholders at the workstream level, ensuring clarity on timelines, scope, and dependencies.

· Escalate cross-workstream or portfolio-level risks and decisions to Delivery function as needed.

· Track and report delivery metrics such as velocity, burn-down/burn-up charts, and planned vs actual delivery at sprint levels & higher cadences as needed.

· Deliver regular updates on project status, risks, and mitigation strategies.

· Ensure delivery outcomes are tightly linked to product and business value

· Support the Delivery function and A&I leadership with materials for senior forums and steering groups.

Risk Management & Issue Resolution

· Identify and escalate delivery risks and blockers early, with actionable mitigation.

· Manage Change Requests (CRs), impact assessments, trade-offs, and decision logs.

· Help manage dependencies across teams and coordinate resolutions.

· Facilitate conflict resolution where multiple stakeholders or verticals intersect.

· Ensure continuity and handover from project delivery into business-as-usual.

Change & Readiness

· Support change adoption and transition across teams, particularly around culture, skills, and ways of working.

· Ensure release readiness, including cutover planning, rollback strategies, and post-release validation & support.

· Help design and operationalise delivery models aligned to A&I's operating model.

· Contribute to readiness assessments and communication planning for go-lives and rollouts.

· Foster a culture of accountability, transparency, and continuous improvement within delivery teams.

Required Skills & Qualifications

· 3+ years in technical project management (preferred).

· 2+ years' experience delivering data, AI, or automation programmes, working closely with data engineering teams.

· Strong organisational skills with a proven track record in multi-stream delivery with successful delivery of a variety projects in data & analytics.

· Demonstrated experience in stakeholder communication and senior-level reporting.

· Familiarity with agile methodologies and project governance.

· Confident working across business and technical teams — able to translate delivery requirements across both.

· Excellent written and verbal communication skills, with a focus on clarity and impact.

· A proactive, hands-on mindset with strong problem-solving capabilities.

We are currently working in hybrid model, so you are expected to attend the office attendance 2-3 times per week.