Social Media Manager
Location: South Wimbledon, United Kingdom
Contract Type: Full Time Permanent
Job Reference ID: 11561
ApplyAt FDJ UNITED we offer our 33 million players worldwide a broad range of entertaining and responsible gaming experiences with iconic brands like Loto, EuroMillions, Unibet, 32Red and Maria Casino. Our legacy business offline and online lottery games remains the Group’s primary revenue source. We also operate a strong portfolio of online products, including sports and horse-race betting, poker and casino games in regulated markets. In a fast-changing, opportunity-rich environment, our strategy is focused on sustainable, profitable growth with player protection at its core.
Turning skills into thrills
- Customer centric mindset
- Business Acumen
- Stakeholder Management
- Strategic Thinking and Commercial Awareness
- Adaptability & Market Sensitivity
- Revenue Growth & Profitability
Turning skills into thrills
United by our three values
Striving for excellence and beyond
Taking ownership and upholding high standards every day
As one team, we achieve more
Social Media Manager
The role
The Social Media Manager will play a key role in executing our social media strategy. This position requires a strategic thinker with a passion for sports and gaming, capable of developing innovative content that aligns with our brand and engages our target customers.
What you will do
Social Content Strategy & Planning:
o Develop and execute the social media strategy and content calendar across all OBG brands.
o Ensure a consistent, engaging, and brand-aligned presence on all platforms.
Campaign Execution & Performance Optimization:
o Plan, schedule, and publish posts that drive impressions and engagement while supporting specific campaign objectives.
o Regularly evaluate content performance using analytics to apply data-driven insights for optimization.
Event-Led Reactive Content:
o Provide timely and relevant social media coverage during major sporting events, ensuring real-time and responsive content that resonates with key customer segments.
Channel Roadmapping & Development:
o Lead the development of channel-specific roadmaps for Twitter/X, Facebook, Instagram, Threads, and TikTok, tailoring strategies to platform best practices and audience preferences.
Innovation & New Channel Exploration:
o Stay abreast of emerging trends and explore new platforms and social innovations.
o Recommend and test new social media opportunities to achieve business goals and expand brand reach.
Sponsorship & Partnership Integration:
o Collaborate with internal teams and external partners to align social media activities with sponsorship plans and brand deals.
o Ensure campaigns are amplified across social channels for maximum reach and engagement.
Asset Creation:
o Utilize self-service creative tools to design and produce engaging visual content and assets for social media.
o Ensure all created assets adhere to brand guidelines and are optimized for each platform.
Cross-Functional Collaboration:
o Partner with brand, content, performance, product, and customer engagement teams to ensure social media integration with wider marketing and business strategies.
Brand Consistency & Governance:
o Maintain high standards for creative execution and brand tone across all social posts.
o Ensure compliance with regulatory, legal, and brand guidelines in all social media activities.
o Ensure that you, and your team, adhere to the Governance, Risk & Compliance (GRC) obligations within your direct responsibility and control.
o Ensure any non-compliance incidents within your team are raised through the appropriate channels (Compliance Incidents Process) and that your team are informed of any reporting processes relevant to them.
o Challenge processes, policies and projects that will negatively impact compliance within the Group.
o Ensure your team's completion of all mandatory compliance trainings within the set deadline.
o Reach out to the Compliance Teams if unsure of any of your compliance obligations or the requirements are unclear.
Your experience
- Previous experience in digital and specialism in sports content and/or social media.
- Proven track record of managing and engaging with customers across social communities.
- An awareness of the role and importance of brand reputation in the new media age.
- 360 knowledge of social media marketing; with demonstrated experience working with YouTube, Facebook, Twitter and Instagram.
- An ability to think creatively and be pro-active about coming up with ideas and new ways of working and not afraid to challenge the status quo.
- Demonstrated experience working with agencies and talent.
- Demonstrated experience in creating content for social media that has delivered tangible results.
- Experience in paid social is a plus.
- A strong interest in sports is a must.
- Experience in egaming/gambling industry is a plus.
- Excellent communication and literacy skills in English.
Testimonials
-
Luke Camilleri
I love to be part of a team that truly lives its values; supportive, forward-thinking, and united by purpose. It’s more than just a workplace, we're a community that challenges you to grow, values your individuality, and empowers you to make a real impact. Its culture celebrates diversity, drives innovation, and makes everyday inspiring!
Natalie Spires
Senior Commercial & Strategy Project Manager
United Kingdom -
Marc Van Haezendonck
Being a people manager and using my coaching skills to consistently improve the customer service skills of my team, makes our customers satisfied and myself a happy employee.
Marc Van Haezendonck
Customer Service Team Manager
Malta -
Every day, I stay close to our restaurant clients to understand their challenges and turn their needs into solutions that genuinely help their business grow. It’s this human connection that motivates me the most.
Lorenzo Reali
Account Manager
FranceLorenzo Reali
A European gaming champion
FDJ UNITED is a European leader in betting and gaming, trusted for its iconic brands and technological strength across around 15 regulated markets. We’re rapidly digitising our lottery business and expanding our sports-betting footprint, creating exciting opportunities to build the next generation of player experiences. Here you’ll work on high-impact projects: modernising platforms, scaling data-driven personalisation, and developing tools that both delight customers and protect them. Our goal is to strengthen customer relationships through smarter identification and insights. That means meaningful, purpose-driven work, from customer service to marketing, product design, compliance and more. All within an international, innovation-focused environment. We are shaping the future of gaming, join us!
Benefits
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