Data Analyst - Retention
Location: South Wimbledon, United Kingdom
Contract Type: Full Time Permanent
Job Reference ID: 11566
ApplyOur DevOps culture is strong: we believe in “release small, release often.” Thanks to our fully automated CI/CD pipelines, we push over 13,000 releases to production every year, delivering value to customers in real time. We use modern technologies across backend, frontend, apps, data and infrastructure, and we’re continuously evolving. We tackle complex engineering challenges such as real-time scalability, database migrations with no downtime, and peak transaction loads, all while maintaining an exceptional and safe customer experience.
Turning skills into thrills
- Technical Expertise
- Strategic Thinking and Innovative
- Adaptive Problem-Solving & Experimentation
- Cross-Functional Collaboration
- Agility & Adaptability
- Curiosity & Continuous Learning
Turning skills into thrills
United by our three values
Passion to succeed
Striving for excellence and beyond
Accountability
Taking ownership and upholding high standards every day
Collective Spirit
As one team, we achieve more
Data Analyst - Retention
The Role
We are looking for a commercially minded Data Analyst to join Kindred Group's Analytics team. The Analytics team use large volumes of data from range of sources to understand our customers' playing behaviour, their interests and motivations, the effectiveness of our marketing spend and much more.
What You will do
- User data analytics to drive evidence-based decision-making, improve customer experience and optimise operational efficiency.
- Liaise with key stake-holders to understand business goals and identify analysis projects to support these goals.
- Communicate findings of analysis throughout the business and recommend the next steps.
Your Experience
- Experience of data analysis in a high data volume business.
- A record of turning data insights into actionable solutions.
- Experience of SQL and/or R programming language.
- Power BI also an advantage.
- Able to bring insights to life with effective data visualization and compelling presentation skills.
- Degree preferred in computer science, statistics, economics or other math/science related field.
- Experience of going beyond simply providing data and reporting, working closely with stakeholders, understanding their needs and recommending solutions using your analysis.
- Knowledge of the gaming industry would be an advantage.
Testimonials
-
Bertrand Le Piolot
My mission is to position cybersecurity as a business enabler, by finding the right balance between security requirements and business development objectives.
Bertrand Le Piolot
Group Cybersecurity Director -
Lesya Liskevych
Our team turns every customers interaction into mainingful insights, leveraging AI to personalise and enhance the user experience on our gaming platform.
Lesya Liskevych
Head of Product Insights & AI Automation Technology -
From improving product features to enhancing safe gaming practices, data isn't just information, it's a catalyst for innovation and maintaining the Group's integrty.
Nonna Shakhova
Cloud Data EngineerNonna Shakhova
A European gaming champion
FDJ UNITED is a European leader in betting and gaming, trusted for its iconic brands and technological strength across around 15 regulated markets. We’re rapidly digitising our lottery business and expanding our sports-betting footprint, creating exciting opportunities to build the next generation of player experiences. Here you’ll work on high-impact projects: modernising platforms, scaling data-driven personalisation, and developing tools that both delight customers and protect them. Our goal is to strengthen customer relationships through smarter identification and insights. That means meaningful, purpose-driven work, from customer service to marketing, product design, compliance and more. All within an international, innovation-focused environment. We are shaping the future of gaming, join us!
Benefits
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